Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your data.
Last updated: November 2024
TL;DR
- ✓
We only collect what's necessary to provide the service
- ✓
We never sell your data to third parties
- ✓
You can delete your account and all data at any time
- ✓
We use encryption and follow security best practices
- ✓
We comply with GDPR and respect your data rights
Information We Collect
Account information: When you create an account, we collect your email address and display name. If you sign in with Google, we receive your basic profile information.
Usage data: We collect information about how you use PAINPLAN, including races you view, favorites you save, and lists you create. This helps us improve the product.
Device information: We collect basic device and browser information to ensure PAINPLAN works correctly on your device and to diagnose technical issues.
How We Use Your Data
To provide the service: Your account data lets us sync your favorites and lists across devices. We use usage data to personalize your experience.
To improve PAINPLAN: We analyze aggregate usage patterns to understand which features are most valuable and where we can improve.
To communicate with you: We may send service-related emails (account verification, password resets) and, if you opt in, updates about new features.
We never sell your data: Your information is never sold to third parties. We don't share your data with advertisers or data brokers.
Data Security
Encryption: All data transmitted between your device and our servers is encrypted using TLS. Sensitive data is encrypted at rest.
Access controls: Only essential team members have access to user data, and all access is logged and audited.
Infrastructure: We use industry-standard cloud infrastructure with regular security updates.
Incident response: In the event of a data breach, we will notify affected users within 72 hours as required by GDPR.
Cookies & Tracking
Essential cookies: Required for the site to function. These keep you logged in and remember your preferences.
Analytics: We use privacy-focused analytics to understand how people use PAINPLAN.
No advertising cookies: We don't use any advertising or third-party tracking cookies.
Cookie control: You can manage cookie preferences through your browser settings or our cookie consent banner.
Your Rights (GDPR)
Access: You can request a copy of all data we have about you at any time.
Rectification: You can update your profile information directly in Settings.
Erasure: You can delete your account and all associated data from Settings.
Portability: You can export your favorites and lists in a standard format.
Withdraw consent: You can opt out of non-essential data collection at any time.
Data Retention
We retain your data only for as long as necessary to provide our services.
When you delete your account, we will delete your personal data within 30 days.
Some data may be retained longer where required by law or for legal purposes.
Third-Party Services
Authentication: Google OAuth for sign-in (if you choose to use it).
Email: We use email providers for transactional emails.
Hosting: Our service is hosted on secure cloud infrastructure.
These services have their own privacy policies and may process data with appropriate safeguards.
Questions about our privacy practices?
privacy@painplan.cc